Campus Director, Ramstein Job at Embry-Riddle Aeronautical University – Ramstein-Miesenbach
About Embry-Riddle Aeronautical University:
Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University’s Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.
As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.
For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University’s residential campuses and approximately 20,195 students in total enrolled with the University around the world.
The Campus Director (CD) is responsible for the general administrative, budget/financial management, human resource functions, and student advisement for the campus to include Kaiserslautern Military Community locations (Kleber, Sembach, Landstuhl, Baumholder, ROB). The CD also participates in recruitment, public relations, and outreach efforts to provide prospective and current students with relevant information regarding University programs and services. The CD is responsible for providing educational guidance and assistance for students by planning schedules, recommending courses and determining appropriate education solutions for different types of students with a goal of progressing students towards degree completion.
Job Responsibilities Include:
Provide academic advisement by being knowledgeable of the policy, procedures, and programs; facilitates the registration process by providing accurate degree advisement to include program selection, degree mapping, degree completion timeline; track student progress and make enrollment recommendations; directing students to resources within the University that provide additional assistance (student financial services, VA, admissions, Bookstore, etc.). Ensures that all University policies and procedures are enforced. Maintains student confidentiality. Proactively contact assigned students per the Campus Operations Communications Plan to ensure student success and retention. Demonstrates sound decision making and troubleshooting skills. Process academic/curriculum waivers, and student/instructor issues.
Provide various other student services such as:
Advising and assessing student requests for drops, academic and curriculum waivers, changes of program, declaration of minors, change of catalogs, requests for updated evaluations, Intra-University Transfer, individual tutorial, 4+1 program, at-risk student support, applications for graduation, and approval to take courses at another institution.
Preparation of unofficial student evaluations, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable. Performs regular, in-person contact with prospects, applicants, new students, and continuing students in line with Campus Communications timeline. Along with the Campus Director and Associate Director (where applicable), is responsible for superior customer service and student retention.
Promotes scholarship opportunities, information about honor society, Who’s Who, alumni affinity groups, career services, and other organizations.
Responsible for maintaining campus email correspondence in a timely manner. Promotes the advisor-advisee relationship by effectively using the various tools of communication, including email, telephone, face to face meetings, social media interaction, and relevant Campus Solution comments.
Provide appropriate correspondence to requesting internal and external agencies and Worldwide Campus Operations; including monthly/quarterly reports and annual registrations/enrollments.
Responsible for maintaining student information and generating reports to ensure accuracy of data in Campus Solutions and Imaging systems. Information gained should generate student registrations, timely payments, and identifying at risk students. Responsible for reconciling and resolving individual student enrollment and academic issues. Accountable for campus overall enrollments and meeting individual registration targets. Accountable for the accurate maintenance of campus and student records.
Assists in monitoring and processing budget expenditures for the campus. Practices diligence in safeguarding of University assets (physical inventory, campus safety survey, emergency preparedness plan, etc.). Along with other campus staff members, ensures that campus financial affairs are in good order and that the campus is audit ready at all times.
Ensures that classrooms and facilities are ready for instructional use at all times (including EagleVision). As required, modification of office hours to ensure coverage is available for duration of the in session classes.
Budget and financial management responsibilities to include MOF, Purchase Requisitions, and contracts.
If applicable, recruit, hire, develop, and supervise employees.
Provide(s) various human resources functions to include:
Position requests with justification, performance evaluation, improvement plan, provide performance feedback as appropriate, and serve as the liaison for inquires related to HR policies and procedures.
Promotes the University and its programs through participation/networking of/in college fairs, briefings for applicable military units/groups, and other meaningful opportunities. Communicates with local civilian organizations as well as the military. Helps maintain an excellent relationship and communication with the local Education Services Officer (ESO), for a campus located within an Education Center of a military installation.
Represents the University in a positive and professional manner, at all times, to elicit interested prospects and retain current students.
Training & Professional Development
Closely cooperates with the supervisor in support of the campus operations to include active participation in all required training activities, such as New Hire Training and annual training requirements. Demonstrates effective utilization of University tools and resources. Active participation in University Services (Townhalls, Meetings, Degree Briefings, Workshops, etc.) Provides thoughtful feedback and comments to training facilitators.
Associate’s degree or completion of program of 18+ months after high school; experience may be substituted for educational requirement.
Required skills, knowledge, abilities:
Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
Excellent customer services skills required.
Working knowledge of office procedures and equipment.
Aviation background or experience desired.
About the Company
Company: Embry-Riddle Aeronautical University –
Company Location: Ramstein-Miesenbach